Privacy Policy

Sweet Arrangement ("we," "us," or "our") operates the website sweetarrangement.com (the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform. Please read this policy carefully. By using the Platform, you consent to the practices described herein.

1. Information We Collect

1.1 Personal Information

When you create an account, we collect:

• Name, email address, and date of birth
• Profile information (display name, bio, location, lifestyle preferences)
• Role selection (creator or member)

1.2 Identity Verification Data

To comply with age verification requirements, we collect:

• Government-issued photo ID (driver's license, passport, or national ID)
• Selfie photographs for facial matching
• Extracted document data (name, date of birth, expiration date)
• AI-generated face match confidence scores

1.3 Photos and Content

• Profile photos and uploaded images
• Posts, messages, and other user-generated content
• Photo verification results and metadata

1.4 Payment Information

• Payment card details (processed and stored by Stripe; we do not store full card numbers)
• Transaction history, subscription details, and gift records
• Payout information for creators (bank account details managed by Stripe Connect)

1.5 Usage and Device Data

• IP address, browser type, operating system, and device information
• Pages visited, features used, and time spent on the Platform
• Referring URL and search terms

2. How We Use Your Information

We use your information to:

• Create, maintain, and secure your account
• Verify your identity and age (18+ requirement)
• Verify that profile photos match your verified identity
• Enable discovery and matching between users
• Facilitate messaging and communication between users
• Process payments, subscriptions, gifts, and creator payouts
• Send transactional emails (account verification, payment receipts, security alerts)
• Enforce our Terms of Service and Community Guidelines
• Detect and prevent fraud, abuse, and unauthorized access
• Improve the Platform and develop new features
• Comply with legal obligations

3. Third-Party Services

We share data with the following third-party services to operate the Platform:

We do not sell your personal information to third parties. We may share data with law enforcement or government agencies when required by law or to protect the safety of our users.

4. Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Essential cookies: Required for authentication, session management, and security
• Functional cookies: Remember your preferences and settings
• Analytics: Understand how users interact with the Platform to improve our services

You can control cookies through your browser settings. Disabling essential cookies may prevent you from using certain features of the Platform.

5. Data Retention and Deletion

We retain your data as follows:

• Account data: Retained while your account is active and for 30 days after deletion request
• Verification data: ID documents and selfies are retained for the duration of your account for ongoing photo verification. Deleted within 30 days of account deletion
• Messages: Retained while your account is active. Deleted when your account is deleted
• Payment records: Retained for 7 years to comply with tax and financial regulations
• Usage logs: Retained for up to 12 months for security and analytics purposes

6. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate personal information
• Deletion: Request deletion of your account and associated data
• Portability: Request your data in a machine-readable format
• Objection: Object to certain processing of your personal data

To exercise any of these rights, contact us at support@sweetarrangement.com. We will respond to your request within 30 days.

7. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of collection, the business purpose, and the categories of third parties with whom we share it
• Right to Delete: You may request deletion of your personal information, subject to certain exceptions
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights
• Right to Opt-Out of Sale: We do not sell your personal information. If this changes, we will provide a "Do Not Sell My Personal Information" link

To submit a CCPA request, email us at support@sweetarrangement.com with the subject line "CCPA Request."

8. Children's Privacy

The Platform is strictly for users aged 18 and older. We do not knowingly collect personal information from anyone under the age of 18. All users must complete identity verification with a valid government-issued ID confirming they are at least 18 years old. If we discover that a user is under 18, we will immediately terminate their account and delete all associated data.

9. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), secure authentication, and access controls. Payment data is handled by PCI-compliant processors (Stripe). However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last Updated" date. Your continued use of the Platform after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: